CRM Executive - Manager
0 Years - 3 Months

Job Description

 Preparing Demand Letters to customers  Preparing account statement  Collection of payments  Raising and Sending Receipts to customers once the payment received  Attending the customers Queries and Sending mails to customers  Resolving customer legal queries by coordinating with legal team.  Handling Customers Calls and customer care emails  Responsibility of reminding customers regarding the due date for payment.  Managing the customers of different categories on regular basis/on demand.  Handling Pre Delivery Inspection and attending snag list of customers.  Collecting modification work/ snag list from customers for his flat and forward to the concerned person.  Handling Registration Formalities.  Preparing flat handing over documents to the customer  Responsibilities of handing over keys & possession letter to customers.  Maintaining customers details in excel sheet (master sheet).  Interdepartment co-ordination and Co-ordinating with site team with individual customer flat completion  For Fresher’s Training Will be provided

MS Excel, Good communication skills, Customer Service.


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