Program Associate
1 Years - 3 Months

Job Description

1. Manage end-to-end operations of CCP program at identified hospital partners : Support Program Managers in the implementation and maintenance of the Care Companion Program. including both on-site implementation (requiring travel) and off-site support. You will be closely involved in each of these phases. Manage partner communications and public relationships with the diverse stakeholders like government officials and hospital level staff/administrators. Liaise with the central team in implementation programs designed as well as providing feedback from the field on what is working what is not. Document field activities including hospital launches, programmatic feedback, concept note for new initiatives , case studies etc. Manage logistics of implementation which shall involve working with hospitals, vendor, agencies etc. 2. Monitoring of the CCP in partner hospitals: Quantitative Monitoring: Actively monitor the outputs data for the assigned hospitals and work along with the program manager to address the operational challenges identified during the monitoring process. Qualitative Monitoring: Conduct class quality audits for a randomly selected set of hospitals every month. 3. Support training of the trainer activities at identified hospital partners : Support the Master Trainers/Lead Trainers in delivering the Training of Trainers (ToTs) modules for the different content areas in the local language. Identify the need for booster training sessions and coordinate its logistics. Management of state and district level ToT workshops whenever conducted. 4. Program Iterations/Product Testing : Work with our in-house team of designers and content creators to implement our experimental design activities in the hospital partners Gather feedback on the experiments conducted by the team, supporting them in making various operations/content decisions 5. Support in quality improvement program for government stake holders: Support in Laqshya program for identified health facilities. Liaison with stakeholders as per the need of the program. Role requirements Ability to work with the tough government system relentlessly yet sensitively in influencing them to support the program. Excellent communication and interpersonal skills including sensitivity for building relationship and alliances across a diverse group of stakeholders. Comfortable planning and running meetings, creating agendas, taking notes, directing conversations and discussing timelines and task. Strong problem solving abilities. Upbeat, enthusiastic, and energetic, reliable, innovative and creative. Healthcare or management background (MPH, MHA, MBA, MBBS, BDS, BPT, Bachelors in nursing, BAMS, BUMS, MSW with management background) 1-5 years of relevant work experience in RMNCH program, Laqshya, Kayakalp or any other quality improvement program. Should have a detailed knowledge of NHM and its working. Professionals with field level experience of public health management are encouraged to apply. Open for EXTENSIVE travel to various district hospitals in the given state. Travel may be for an extended duration and sometimes require relocation to another region of the state. Proficiency in MS Office, common computer applications You will be located in tier II - district of Maharashtra Language criteria: Fluency in written and spoken Marathi ,English, Hindi.

Skills
Liasioning with District Hospital, Travel,Marathi Language,Healthcare,NGO

Education
MSW/MPH

Contact Person:
Neha Singh

Regards,
Neha Singh
9742444482
hr@aurorahealthinnovations.org

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